Online booking

Configure online booking

Turn on your public booking page and choose what customers can reserve online.

4 min readUpdated August 2026

Enable your public page

Open Settings, then Online booking, and enable online booking when your services, team, and hours are ready. Use Booking Preview to verify the public experience before sharing the link.

  1. 1.Enable online booking.
  2. 2.Select the services and employees customers can book.
  3. 3.Review your public profile, branding, and contact details.
  4. 4.Share the booking link only after a preview check.

Control what is bookable

A service must be enabled and assigned to an available employee to offer valid time slots. Keep unavailable or seasonal services disabled rather than deleting their history.

Choose the customer booking flow

You can show time before employee selection, or let customers choose an employee first. Service categories can group the public service list or be hidden for a flat list. You can also hide employees entirely and let BookSI automatically assign an eligible, available employee using your selected distribution strategy. These choices change the customer journey, but they do not bypass the availability rules.

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